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KM Financial Solutions | JPMorgan, addressing racism allegations, reforms customer complaint system, access
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JPMorgan, addressing racism allegations, reforms customer complaint system, access

30 Mar JPMorgan, addressing racism allegations, reforms customer complaint system, access

Posted at 15:08h in News by
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JPMorgan Chase & Co
told employees on Tuesday it is changing its customer complaint
system and how staff choose which customers are eligible for
certain banking products after the New York Times reported
allegations of racial discrimination against black customers at
the bank last year.

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